Step 1 of 3
A customer writes, any time of day.
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Sales agent
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Chapter 01
Step 1 of 3
A customer writes, any time of day.
Scroll
Step 2 of 3
Step 3 of 3
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Next chapter: The customer's languageChapter 02
Step 1 of 2
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Step 2 of 2
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Next chapter: Quiet beats wrongChapter 03
Step 1 of 3
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Step 2 of 3
Stays quiet and hands the chat to a person when it is not sure
Step 3 of 3
Anyone on your team can take over a chat at any time and hand it back
Next chapter: You train itChapter 04
Step 1 of 3
Try the agent on real questions before a customer ever sees it
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Step 2 of 3
Step 3 of 3
Correct a reply once and the correction is kept
Replies in Bangla, Banglish and English, from your own catalogue
Stays quiet and hands the chat to a person when it is not sure
Try the agent on real questions before a customer ever sees it
Stays quiet and hands the chat to a person when it is not sure
Try the agent on real questions before a customer ever sees it
Anyone on your team can take over a chat at any time and hand it back
Replies in Bangla, Banglish and English, from your own catalogue