Last updated: September 2026
ISR is a business-messaging assistant for commerce merchants in Bangladesh. A merchant connects their own Facebook Page, and ISR answers customers who message that Page — handling orders, delivery questions, and everyday conversation on the merchant's behalf.
Email [email protected] and we will reply within one business day.
Help us help you faster by including:
How do I connect a Facebook Page?
From your ISR dashboard, go to Settings and choose Connect Facebook Page. You will be asked to log in to Facebook and grant ISR permission to manage that Page's messages.
How do I disconnect a Facebook Page?
In Settings, choose Disconnect next to the connected Page. This immediately revokes ISR's access token and stops all processing for that Page.
How do I stop the assistant and take over a conversation myself?
Open the conversation in your ISR inbox and take it over there — ISR stops replying automatically to that customer once you do.
How do I delete my data?
See our Data Deletion page for the exact steps, for both merchants and Facebook users.
See our Privacy Policy and Terms of Service.